Once you’ve submitted your quote on ServiceTasker, timely follow-up can significantly improve your chances of securing the job. Reaching out soon shows professionalism, interest, and reliability.
Follow Up Promptly
We recommend contacting the customer shortly after sending your quote. A quick follow-up helps:
- Confirm they’ve received your quote
- Answer any questions they may have
- Build trust and stand out from other service providers
You can reach out using:
- ServiceTasker Inbox messages
- Phone call
- SMS
- Email
Choose the method that feels most appropriate based on the job and the customer’s preferences.
Be Mindful of Contact Timing
While prompt follow-up is encouraged, it’s important to respect boundaries. Some customers may:
- Work standard office hours
- Have family or personal commitments
- Prefer communication at certain times of the day
If the customer has specified preferred contact hours or communication methods in their job request, please follow those instructions.
If no preference is listed, it’s generally acceptable to contact them during reasonable business hours.
Avoid Over-Contacting
Following up once or twice is reasonable, but repeated or excessive messages can feel intrusive and may reduce your chances of being hired. A polite, well-timed follow-up is far more effective than multiple messages.
Best Practice Tip
A short, friendly message asking if they have any questions about your quote is often all it takes to start the conversation and move the job forward.
Professional, respectful communication goes a long way on ServiceTasker—and can make all the difference in winning the job.
