ServiceTasker Credit & Wallet Terms and Conditions

1. General Terms

These terms govern the use of credits and wallet funds on ServiceTasker.com.au. By purchasing, earning, or using credits, you agree to abide by these terms.

2. Wallet Funds & Usage

Users can add funds to their ServiceTasker Wallet by making a deposit (e.g., $100). Wallet funds can be used to purchase job opportunities on the platform. Unused wallet funds (excluding promotional or credited points) are eligible for a refund upon request.

3. ServiceTasker Credits

ServiceTasker credits may be issued by the platform under the following conditions:

• Purpose:
• Credits are provided by the admin as a promotional reward, dispute resolution adjustment, or other incentives.
• Usage Restrictions:
• Credits can only be used to pay for job opportunities within the ServiceTasker platform.
• They cannot be transferred, exchanged, reloaded, or redeemed for cash.
• Expiry Policy:
• ServiceTasker credits have a fixed validity period, which will be communicated at the time of issuance.
• If not specified, credits will expire after 15 days from the date they are provided.
• Non-Refundable Nature:
• ServiceTasker credits cannot be refunded or withdrawn to any payment method.

4. Refund Policy

Refund Eligibility:

Only unused wallet funds (excluding any credits or promotional points) are eligible for a refund. Refunds are processed back to the original payment method used for adding funds. Non-Refundable Amounts: Any amount used to purchase jobs is non-refundable. ServiceTasker credits issued by the platform are non-refundable under all circumstances.

5. Amendments & Changes

ServiceTasker reserves the right to update or modify these terms at any time. Continued use of the platform after any changes implies acceptance of the updated terms. For any questions or concerns regarding credits, refunds, or wallet funds, please contact mailto:support@servicetasker.com.au.