Identity verification on ServiceTasker is an important step in maintaining a safe, trustworthy, and professional marketplace. It ensures that the person managing the business account is genuine and authorized to represent the business.
Submission of Personal and Business Details
As part of the registration or verification process, you may be asked to provide personal details linked to your business account. This can include your full name, contact information, and your role within the business. These details must match the information associated with your ABN and business registration where applicable.
ABN and Business Cross-Verification
Your identity is cross-checked against the registered ABN and official business records. This helps confirm that you are legitimately connected to the business you are registering or claiming.
Contact Verification
Your email address and mobile number are verified during account setup. You may be required to confirm your email through a verification link or enter a One-Time Password (OTP) sent to your mobile device. This ensures secure access to your account.
Document Verification (If Required)
In some cases, additional documentation may be requested to confirm identity. This could include proof of business ownership or authorization to manage the business profile. The review team carefully checks submitted documents to confirm authenticity.
Manual Review Process
All identity information goes through a review process conducted by the ServiceTasker team. This helps prevent fraudulent registrations and ensures that only legitimate businesses are verified on the platform.
Ongoing Monitoring
If there are significant account changes, such as updates to key business details or ownership, additional verification may be required to maintain account security and accuracy.
Identity verification protects both businesses and customers by ensuring transparency, accountability, and trust across the platform.
