Keeping your business information accurate on ServiceTasker is essential for building trust, attracting the right customers, and receiving correct job leads. If you’ve rebranded or noticed an error in your business name, updating it on ServiceTasker is a simple process.
This guide walks you through how to update your business name and what to expect along the way.
Why Is It Important to Update Your Business Name?
Your business name is often the first thing customers see on your profile. An incorrect or outdated name can:
- Confuse potential customers
- Reduce your credibility
- Cause issues with verification or payments
Updating your business name ensures your profile looks professional and stays consistent with your branding across other platforms.
Step 1: Update Your Business Name from Your ServiceTasker Account
In most cases, you can update your business name directly from your account dashboard.
To do this:
- Log in to your ServiceTasker account via the website or app.
- Go to Business Profile or My Profile.
- Locate the Business Name field.
- Enter your new or corrected business name.
- Click Save to apply the changes.
Once saved, your updated business name should appear on your profile.
Step 2: Check If Verification Is Required
If your ServiceTasker account is verified (for example, using an ABN or other business credentials), changing your business name may trigger a re-verification process.
You may be asked to provide:
- Updated business registration documents
- ABN or legal business name proof
- Additional identification details
This process helps keep the ServiceTasker marketplace secure and trustworthy for customers.
Step 3: Contact ServiceTasker Support if You Can’t Edit the Name
Sometimes the business name field may be locked or require approval.
If you’re unable to update it yourself:
- Contact ServiceTasker Support
- Explain that you need to update your business name
- Provide any requested documentation
The support team can review your request and manually update your profile if necessary.
Step 4: Review Your Updated Profile
After updating your business name:
- Check how it appears on your public listing
- Make sure it matches your branding, invoices, and other online profiles
- Allow time for approval if verification is required before the change goes live
Final Tips
- Keep your business name consistent across all platforms (website, Google Business Profile, social media).
- Update your logo, description, and documents if you’ve rebranded.
- Inform existing clients so they recognise your updated name.
Updating your business name on ServiceTasker is a small but important step in keeping your profile accurate and professional. With up-to-date details, you’ll continue to build trust and attract the right customers.
