ServiceTasker verifies business details to ensure that only genuine, trustworthy, and professional service providers are listed on the platform. This verification process helps protect customers and improves the overall quality of businesses in the directory.
Submission of Business Information
When you apply for verification, you are required to submit key business details through the Business Verification section of your account. This typically includes your Australian Business Number (ABN), business name, business address, phone number (NAP), and your business logo or other supporting credentials.
ABN and Business Identity Checks
Your submitted ABN is checked against official records to confirm that it is valid, active, and correctly linked to your business name. This step ensures that your business is legally registered and operating in Australia.
Consistency and Accuracy Review
The verification team checks that all provided details are consistent across your profile, documents, and public information. This includes matching your business name, address, service areas, and contact details to avoid misleading or incorrect listings.
Profile Quality Review
Your business profile is also reviewed to ensure it meets platform standards. This includes checking service descriptions, images, and overall completeness, as a well-presented profile improves trust and customer confidence.
Manual Review by the Verification Team
Once all information is submitted, the ServiceTasker team manually reviews your application. This review usually takes 1–2 business days, provided the information is accurate and complete.
Updates and Re-verification
If you make significant changes after verification, such as updating your ABN, business address, or service area, you may be required to undergo re-verification to keep your profile accurate and up to date.
If Verification Is Declined
If your business details cannot be verified, you will be notified with clear reasons. You can then correct the information and resubmit your details for another review.
Business verification helps maintain a reliable marketplace and gives customers confidence when choosing service providers on ServiceTasker.
