Leaving a review on ServiceTasker helps other customers choose the right professional and encourages businesses to maintain high standards. After submitting your review, it goes through a short moderation process before appearing publicly.
How long does it take for my review to be published?
Most reviews on ServiceTasker are published within 24 to 48 hours after submission. This review period allows us to check that feedback meets our guidelines and reflects a genuine customer experience.
How does ServiceTasker verify reviews?
To keep reviews fair and trustworthy, ServiceTasker may carry out basic verification checks, including:
- Email verification to confirm the review was submitted by a real user
- Proof of service for negative reviews, such as an invoice or payment confirmation, to ensure the feedback is based on an actual job
These checks help prevent fake, misleading, or unfair reviews from being published.
Why is review verification important?
Review verification protects both customers and businesses. It ensures feedback is honest, accurate, and written by people who have genuinely hired or worked with the business, maintaining confidence in the ServiceTasker platform.
What happens after verification?
Once your review meets ServiceTasker’s guidelines and passes verification, it will appear on the business’s profile. If any additional information is required or there’s an issue with your review, you’ll be contacted with clear instructions on how to proceed.
ServiceTasker aims to publish reviews quickly while maintaining a reliable and transparent review system for everyone.
