Choosing the right tradie isn’t always easy, but a business’s ServiceTasker profile can help you make a confident decision. While the final choice is always yours, reviewing the factors below can guide you toward the best fit for your job.
What to look for on a ServiceTasker profile
Verification status
All businesses on ServiceTasker must complete ABN verification, and regulated trades must also provide valid licences. This helps ensure businesses meet basic legal and compliance requirements before they can quote on jobs.
Reviews and ratings
Customer reviews offer valuable insight into a business’s reliability, quality of work, and professionalism. Pay attention not only to ratings, but also how a business responds to feedback. Professional businesses address concerns respectfully and aim to improve.
Experience and past work
Many businesses include photos or examples of previous work on their profile. This can give you a better idea of their capabilities and the type of jobs they regularly complete. If you’d like more detail, you can message the business directly to ask about similar work they’ve done.
New businesses on ServiceTasker
Some businesses may be new to the platform and still building reviews. This doesn’t mean they’re new to the trade. Many experienced tradies join ServiceTasker after operating independently for years and may go the extra mile to deliver great service and earn their first reviews.
Do your final checks before hiring
Before confirming a booking, make sure you:
- Review licences and credentials (where required)
- Confirm insurance details if relevant to your job
- Discuss the scope of work, timing, and pricing clearly
For larger jobs or upfront payments, it’s also a good idea to request a written agreement so expectations are clear on both sides.
Trust your judgement
ServiceTasker connects you with verified local businesses, but the hiring decision is always yours. Take your time, ask questions, and communicate openly with businesses before proceeding. If a business is willing to quote, it’s because they believe they can help even if they’re travelling a little further to do so.
