If you’re having trouble using ServiceTasker such as buttons not working, messages not loading, contact details not appearing, or actions not saving it may be related to your browser, device, or settings.
Recommended Browsers and Devices
Some browsers can cause compatibility issues. For the best experience, we recommend:
- Google Chrome
- Mozilla Firefox
If you’re accessing ServiceTasker on a mobile device, using the ServiceTasker app will provide the most reliable performance.
Download the ServiceTasker App
For a smoother and more stable experience, download the ServiceTasker app:
ServiceTasker for Businesses
- iOS
- Android
Quick Troubleshooting Steps
If something isn’t working as expected, try the following:
- Refresh your browser
- Switch to Google Chrome or Firefox
- Clear your browser’s cache and cookies
- Ensure cookies are enabled for ServiceTasker
- Disable browser extensions that may block site features (such as ad blockers)
Not Receiving ServiceTasker Emails?
If you’re missing emails or notifications, try these steps:
- Add ServiceTasker email addresses to your contacts
- Check your spam or junk folder
- Ensure ServiceTasker emails are not blocked by your email provider
- Review and update your notification settings in your ServiceTasker account
Still Having Issues?
If the problem persists after trying the steps above, please contact the ServiceTasker support team with details of the issue, including:
- The device and browser you’re using
- A description of what’s not working
- Screenshots (if possible)
This helps us resolve the issue faster and get you back on track.
If you’d like, I can also simplify this into a short “Quick Fix Checklist” or tailor it separately for customers vs. businesses.
