At the moment, messages cannot be permanently deleted on ServiceTasker. This is intentional and helps maintain a clear and reliable record of conversations between customers and service providers.
Keeping message history ensures transparency and can be useful if you need to:
- Refer back to job details or agreements
- Track quotes or timelines
- Resolve disputes or clarify past communication
Can I Remove Messages From My Inbox?
Yes. While messages can’t be deleted, you can archive conversations to tidy up your inbox.
Archiving allows you to:
- Remove messages from your main inbox view
- Keep your inbox organised without losing information
Please note:
- Archiving is permanent and cannot be undone
- Archived messages are not deleted, just hidden from the main inbox
How to Access Archived Messages
You can view archived conversations at any time by:
- Opening your inbox
- Applying the “Archived” filter
This lets you retrieve past messages whenever you need them, while keeping your active inbox clutter-free.
If you need help managing messages or have concerns about a specific conversation, ServiceTasker Support is always happy to assist.
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