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My chromagen hot water pump is not working. When turning on the tap on I have cold water flowing out, but once turned to the hot setting no water flows out. I have reset the heat pump, noticed it’s not making any noise, no error codes are displayed, temp settings look ok and no timers set. when I tried to follow the trouble shooting steps to test the pressure valve no water was released as noted in the manual, I think the pressure valve needs to be replaced. I’ve attached a pic of the product manual cover and the PTR steps I followed.