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Knowledge Base

ServiceTasker™ is a trusted platform for hiring verified tradies in various job categories. Before you trust our platform, you must have basic knowledge about us. Check the most common information about our service marketplace and join us to become a part of a trusted community.

FAQs

ServiceTasker™ is an online marketplace for connecting businesses and customers across 1600+ categories. Customers have to post their tasks to get quotes from businesses. We show the leads of relevant business profiles based on service category and location. Interested businesses pay us to reveal lead details. Then businesses send quotes and connect with the customer through the given contact details to proceed with the task. The platform works by allowing users to post multiple tasks for free, receive up to three quotes from businesses, and communicate with them to make an informed decision.

Closing a task on ServiceTasker™ is simple. Once you've selected a business and the task is completed to your satisfaction, you can mark the task as closed in your account. This notifies the platform and the business that the job has been successfully concluded.

ServiceTasker™ was launched in July 2023. Our dedication to innovation and user satisfaction will continue to drive the platform's success and its ongoing mission to redefine how Australians get work done.

ServiceTasker™ was founded by Gagan Singh Charaya. He had a vision to ease the way Australians access professional services, leading to the launch of ServiceTasker™ in 2023. Under his leadership, ServiceTasker™ has grown into a trusted online marketplace, connecting thousands of users with reliable service providers across 1600+ categories. 

In the rare event of an issue or dispute, ServiceTasker™ may be involved in fixing issues. Users can reach out to our support team, and we will mediate to find a fair and satisfactory resolution for both parties involved. We strive to ensure a positive experience for users and businesses on our platform.

ServiceTasker™ stands out with its commitment to simplifying the hiring process. Our platform offers free task posting, easy communication, and free three quotes. We ensure businesses listed are ABN-checked, providing users with a trustworthy experience.

ServiceTasker™ covers a wide array of services with over business directory of 1600+ categories. Whether you need a plumber, electrician, arborist, house cleaner, or pest controller, our platform has you covered. So you can find or offer services for a vast range of categories.

The matching process on ServiceTasker™ is based on task category and location. Users post tasks, and our platform shows them on the relevant business profiles. Then, interested businesses send quotes. We allow up to three free quotes. Customers can then review these quotes, explore businesses' profiles, and communicate with them to make an informed decision. This two-way matching ensures users find the right service provider for their needs.

ServiceTasker™ facilitates easy communication between users and service providers. Users can use the platform's messaging system to ask questions, discuss task details, and communicate with businesses before making a decision. If required, businesses can connect with you through WhatsApp, One Chat, Email or call. 

Yes, you can schedule tasks for a specific date and time on ServiceTasker™. When posting a task, you have three options to specify the preferred date and time for the service. This feature allows you to plan and book services according to your convenience.

We are not directly involved in this. However, cancellation policies may vary depending on the individual service provider. It's essential to review the cancellation policy of the specific business you choose. Some providers may have a flexible cancellation policy, while others may have certain conditions or fees associated with cancellations. It's advisable to communicate directly with the service provider for clarity on their cancellation terms.

We prioritize user privacy and comply with stringent data protection standards. Personal information is handled securely, and we do not share it with third parties without consent. 

We value customer feedback. Businesses on ServiceTasker™ are encouraged to collect and display customer reviews. This transparent system helps users make informed choices based on the experiences of others.

While we don't directly guarantee services, we do ensure businesses are ABN-checked, providing users with a level of confidence in the professionalism of the service providers on our platform.

Users can follow our social media channels and subscribe to our YouTube channel for regular updates on new features, service categories, and exclusive offerings.

ServiceTasker™ is available nationwide, connecting users with professional service providers across Australia. Whether you're in a bustling city or a remote area, our platform aims to meet your needs for finding a verified business.

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