How To Hire The Best Carpet Cleaning Company?
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How To Hire The Best Carpet Cleaning Company?

31 Jan, 2025 / Cleaning / Written by ServiceTasker Team / 47 Views / Last Updated 31 Jan, 2025

How To Hire The Best Carpet Cleaning Company?




When it comes to home maintenance there is almost nothing more important than cleaning your carpets and rugs. Besides being an element of style in the interior, the carpets also have a function of influence on the air quality in your house. Periodically, the carpets get dirty and it becomes hard to clean them using vacuum cleaners alone or routine cleaning. This is why you need the best carpet cleaning company, the company of your choice ensures that your carpets stay fresh, clean and healthy.



This blog will discuss the steps in hiring a carpet cleaning company, the services that the company provides, whether it is possible to do carpet cleaning on your own, and things to consider in hiring a carpet cleaner. We’ll also discuss how much it would cost to hire a carpet cleaner in Australia or if you wish to DIY, tips on cleaning and common questions and answers that may help you.





What Services Are Provided by Carpet Cleaners?


Carpet cleaning companies have formed a wide list of services that they offer depending on the needs of the clients. The exact services can vary depending on the company, but the following are some of the most common ones:




  • Steam Cleaning (Hot Water Extraction)
    This is one of the most preferred methods of commercial carpet cleaning. This entails spraying hot water mixed with a cleaning detergent on the carpet and afterwards passing extraction equipment over the carpets to remove both the solution and the dirt on the carpet fibres, bacteria and allergens. This method is good for heavily dirty carpets and can remove stubborn stains from the surface.

  • Dry Carpet Cleaning
    This method is simply called the No Rinse method, and that means the method does not require much water. A powder is then applied on the carpet and a machine is used to work the powder into the pile to pick up dirt. But it is the best solution for owners who need to clean their premises fast and cannot wait for hours for the floor or carpet to dry after steam cleaning.

  • Shampooing

    This is one of the oldest methods of carpet cleaning and entails spraying a foamy shampoo on the carpet and then making foam on it and scrubbing it into the carpet. Subsequently, the installed liquid shampoo is removed from the fibres. It is perfect for surface cleaning but can leave some residues behind it.


  • Carpet Protection

    Most professional carpet cleaning firms have the facility of applying a protective coating to your carpets after cleaning them. This serves as a deterrent to dirt and stains that might get on the carpet, which means that should one ever get on the carpet, they will be easy to deal with since your carpet is no longer stained.


  • Cleaning Stain and Eliminating Odours

    Frequent stains such as wine, food, pet stains and many others require professional stain and odour removal. Carpet cleaners have their cleaning products formulas and ways of approaching the carpet that they can help to remove the stains without compromising the carpet. Besides, they can apply odour-eliminating chemicals on your carpets to make them smell nice.


  • Upholstery and Rug Cleaning

    Besides carpets, most carpet cleaning contractors provide additional services that include upholstery and rug cleaning. From a living room sofa to an incredibly pricey area rug, there is always a way to make fabric surfaces look fresh again.


  • Commercial Carpet Cleaning

    Those who need commercial carpet cleaning, whether you own a business or work for an office, can trust professional carpet cleaners. These services are specialised for commercial places and can be planned at any time when they will not be a hindrance.


  • Tile and Grout Cleaning

    Some of the carpet cleaning firms also include tile and grout cleaning services in their operations. This can be especially helpful when cleaning small areas or massive though small, such as the space between kitchen floors or bathroom walls where grout collects all the dirty spots.




Is It Possible to Clean Carpets on Your Own?


This question may pop up in your mind when planning to clean your carpets: can I clean the carpets myself? While DIY carpet cleaning does work to an extent, there are some problems with it.



Pros of DIY Carpet Cleaning:



  • Cost-effective: You do not have to spend money on the services of professional cleaning.

  • Convenience: Company carpet cleaning services are time bound and the pace at which they accomplish the chore is pre-set.



Cons of DIY Carpet Cleaning:



  • Inadequate Cleaning: Carpets that are cleaned at home with the rugs can always be cleaned with some soap and water and deal with the grim on the carpet surface but they cannot replace the services provided by professional carpet cleaners.


  • Risk of Damage: When you don’t know how to handle these things it may lead to permanent destruction of your carpets. Every fibre and even the material can be damaged if proper cleaning solutions and techniques are not used, over-wetting is equally bad.


  • Time-consuming: Carpet cleaning may take some time and the result may not be as pleasing as the result of a professional.


Cleaning without a professional’s intervention is appropriate, yet deep cleanings often entail hiring a specialist. A professional is well equipped to deal with stubborn stains, and the ability to clean deep and delicate fabrics without causing harm.




10 Factors to Keep in Mind When Choosing a Carpet Cleaning Company


Selecting a carpet cleaning firm is therefore a delicate affair. Here are 10 factors to keep in mind when making your decision:



  • Reputation and Reviews
    Selecting companies that have a good market rating and clients’ feedback is the most favourable. Visit or search for the agency on Google, Yelp or Facebook and you may also campaign for references from other clients for touches on the quality of their job.

  • Experience and Expertise
    Select a firm that ought to have a rich experience in the business. A professional cleaner will also be in a position to notice various types of carpets and know which cleaning equipment to use to clean the carpet or even how to handle certain types of stains.

  • Certifications
    It is recommended to choose only the companies with certified technicians of the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Certification means that the company complies with the particular standards and follows the recommended guidelines.

  • Insurance and Licenses
    Make sure that the carpet cleaning company you hire is qualified in their profession. This ensures you are safe from accidents or damage to your property in case of accidents while the cleaning service is ongoing.

  • Cleaning Methods
    You should enquire with the company on how it cleans its products. Sometimes the clients would like to know if the services being provided use environmentally friendly ways and agents when cleaning.

  • Price Transparency
    Ask for separate analysis of expenses and do not use jargon in the report. The best companies should provide you with a breakdown estimate of the required services and avoid a ‘bill shock’ at the end of the project.

  • Guarantee
    Know if the company has a satisfaction guarantee policy in place. Any legitimate company should be prepared to come and clean the carpets again in case the customer is dissatisfied with the work that was done.

  • Availability
    Find out the availability of the company. Can they change shift hours on short notice, can they choose a convenient time for them? Are they flexible, do they work within the presenting schedule or can you have the services as soon as possible if it is an emergency? If you are a busy person, do not take your time with them, ensure they entertain your schedule.

  • Customer Service
    Evaluate the company’s customer relations. Do they answer your questions? Did they handle you with professionalism and politeness? It is often stated that good customer relations are the key to success in the sphere.


  • Range of Services
    Think about whether it provides the extra services that can be helpful for you, like cleaning of upholstery, removal of stains or pre-treatment services.




Signs To Look Out for When Hiring a Carpet Cleaner


While most carpet cleaning companies are reputable, there are some red flags to watch out for:



  • Unusually Low Prices
    This simply implies that if a company gives amazingly low prices then most probably the company has a poor capacity to give good service or else they will exaggerate other charges. It’s always important to request a quote breakdown.


  • Lack of Transparency
    Note that the company is rogue if it cannot explain its services or give a written estimate of its charges. To be credible, a company is expected to disclose how it operates, its prices, and its policies.


  • No Certifications or Insurance
    Don’t choose companies that don’t bother about certifications and insurance. This might be due to ignorance or a lack of seriousness in carpet cleaning, which would result in unprofessional service.


  • Aggressive Sales Tactics
    Aggressive sales tactics, like pressuring you into unnecessary add-ons or limited-time offers, are red flags when hiring a carpet cleaning company. Reputable businesses focus on transparency and customer satisfaction, not high-pressure upselling.

  • Negative Reviews
    Search for a pattern of negative feedback on services, delay in delivery of services or damaging client property. It can point to problems within the carpet cleaning organisation.




Cost of Hiring a Professional Carpet Cleaner


The price of a professional carpet cleaning service in Australia depends on the type of cleaning method, square meters of area coverage and the total number of jobs to be done. The average cost a homeowner pays in Australia is $200 to $350.



  • Basic Carpet Cleaning: The cost of these companies is estimated to be between $30 and $60 per room.

  • Steam Cleaning: A standard room might cost anything from $40-$80.

  • Specialised Services: Usual charges for such services include an additional $50 -$150 to your bill. This concludes your bill to $300-$500.

  • Rug Cleaning: Rugs cost approximately $30 to $80 per square meter and the price is given based on the size provided for a particular rug.


It is advisable to get a quote to make sure that the service is affordable and that you don’t have to deal with sudden surprising bills later.





Conclusion


It is important to make sure you hire the right carpet cleaning company that will take good care of your carpet. Ever since you have wanted your carpet to be clean for years, it is wise to factor in the reputation, experience of the cleaner, services offered and cost of cleaning the carpet. There is nothing like a professional cleaner when it comes to challenging stains or cleaning the house frequently; they have the skills and tools to accomplish the work.




Answers to Your Common Questions

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